*FREE DOMESTIC SHIPPING ON ORDERS OVER $250*

Returns and Exchange Policy

What items are returnable? 
  • Full price product
  • Unwashed, unworn and free of perfume, smoke, pet hair or debris with the original tags attached.
  • We accept returns within 10 days of the delivery date
  • All items must be returned within 14 days of receiving your return authorization number. If they are not returned within this window, all sales will be considered final.
  • Please note- All returns must be processed through our return center. 
What items are not returnable? 
  • Items marked SALE or FINAL SALE cannot be returned at any time for any reason.
  • Items that have been worn, laundered, or anything that we render different than its original form.

How soon will I get my refund?

Once your returned item(s) is received, a refund will be issued. It may take up to 10 business days for your return to your payment account. We refund you back to your original method of payment. We do not refund any shipping costs.


Can I exchange something I have purchased online?

 We do not offer the ability to make exchanges online. Please place a new order for the style you are interested in and initiate your return. Please note for sale product we do not offer exchanges on sizing. 

My question is not addressed...

If you have any queries regarding return or refund, reach out to us at shop@cpshades.com

 

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